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Shipping and Returns

Returns

If you have questions regarding your order, just contact our Customer Experience Department.  In many cases we issue an RNA for a return and a full refund. JTS standard return policy is 30 days only if the item is returned in resalable condition.   Custom labels with an approved proof by the client are non-refundable. Our ultimate goal is to make your experience with JTS as seamless as possible.


100% Guarantee

Jewelry Tag Solutions is proud of the craftsmanship of our labels, ribbons, printers, and scanners.  We stand behind the quality of our products 100%. In the event that any product you receive is defective in any way, we will replace it, no questions asked.  Our commitment is to ensure an impeccable experience with JTS.


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The JTS

Guarantee

If you are not completely satisfied with your purchase, return it to us in resellable condition within 30 days of receipt. We will be happy to exchange stock items or issue a refund.

Shipping and Returns

All orders in by 1 pm ship within 24 hours. In stock items only. Orders returned past 30 days will be subject to a restock charge. Custom printed products are not refundable. Printers & hardware returns please contact customer service.

About JTS

Jewelry Tag Solutions is the jewelry industry’s premier partner in the identification, merchandising and protection of valuable inventory. Click here to learn more.